“…provided excellent support for Abbey’s insurance business. Enthusiastic, challenging and extremely knowledgeable about customer retention, he devised and implemented several valuable initiatives, particularly in the inbound customer contact area, which have delivered significant benefits. Highly recommended. A pleasure to work with.”
Tony Beckwith, Chief Operating Officer, Santander Insurance UK
“Excellent strategic understanding and great influencing skills”
Helen Bernabe, Marketing Manager, Santander
“…got to understood the challenges facing the existing customers very quickly and responded similarly, with great initiaitives to counter problems we faced. Ian really is an expert in his field”
Richard Hill, Marketing Strategy Manager, Aviva
“Ian is a bright, insightful achiever who was responsible for developing one of VarTec’s most successful international markets. He is also a pleasure to work with and I wholeheartedly recommend him.”
Michael Tarte-Booth, M.D. Europe, VarTec Telecom Europe
