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- http://t.co/I6lHvrNd Great article Shaun - I especially like the "Don’t gold plate your customer experience" and "Treat your customer... 04:22:50 PM February 10, 2012 from LinkedIn ReplyRetweetFavorite
- Fantastic BEETHOVEN FOR ORANGUTANS concert on - TUES 14th FEB! for @OrangutansSOS http://t.co/PlwOzDV9 03:55:18 PM February 09, 2012 from web ReplyRetweetFavorite
- RT @happycakesuk: Order your Valentine's Cupcake giftboxes now (or send your other half to the right place!) http://t.co/V4FJzSte 03:47:38 PM February 08, 2012 from Seesmic ReplyRetweetFavorite
- http://t.co/v1ITOG3m Hi Susan - Great article, however I'd be inclined to take g it even further. Looking at it from a marketing... 07:27:22 AM February 07, 2012 from LinkedIn ReplyRetweetFavorite
- http://t.co/dbAgoz6A via @fastcompany - Excellent food for thought and important for CEM too. Without employees, nothing else matters... 01:14:27 PM February 03, 2012 from Tweet Button ReplyRetweetFavorite
- http://t.co/JymnHtHP ...but RR is right. Perception is reality... or might as well be!... 08:23:22 AM January 31, 2012 from LinkedIn ReplyRetweetFavorite
- http://t.co/gAEFWtHy Every experience is bound to be unique (if only marginally), however there is also a lot to be said in favour of... 08:21:32 AM January 31, 2012 from LinkedIn ReplyRetweetFavorite
- http://t.co/packAw07 This is all true, however Germans can be incredibly brand loyal as well, which of course has an enormous impact on... 09:52:56 PM January 27, 2012 from LinkedIn ReplyRetweetFavorite
- http://t.co/HtmAfXha Hi Kathryn - Not sure if there is any research about this, however in my experience of Germany, I'd be very... 04:55:44 PM January 27, 2012 from LinkedIn ReplyRetweetFavorite
- http://t.co/OcqCoAbN I would go further and say that the issue in Germany isn't just restricted to NPS, but sits right across the whole... 10:01:04 AM January 25, 2012 from LinkedIn ReplyRetweetFavorite
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